The White House and USICH recently launched ALL INside, a first-of-its-kind initiative to address unsheltered homelessness. Click to read how.

HUD Video and Guidance: Housing Problem-Solving

October 08, 2021

COVID-19 Homeless System Response

The Department of Housing and Urban Development (HUD) published guidance for Continuums of Care on housing problem-solving.

In the following video, Technical Assistance (TA) providers, Ed Boyte and Mary Frances Kenion, model what a real housing problem-solving conversation should look like. In this unscripted discussion, viewers will observe:

  1. Open-ended questions
  2. Deep, active, nonjudgmental listening
  3. An empathetic person-centered approach
  4. A problem-solving partnership centered on client choice
  5. Parallel short and long-term planning with a menu of creative options

Watch the video and download the guidance below, or access it all here.

Download Files

posted in:
Setting a Path to End All Homelessness Housing Crisis Response System Guidance Tool Webinar

Featured Tools

All Tools →