Coordinated Entry

Coordinated entry processes, deployed across an entire community, make it possible for people experiencing or at risk of experiencing homelessness to have their strengths and needs quickly assessed, and to be swiftly connected to appropriate, tailored housing and services within the community.


  • Use standardized assessment tools, prioritization policies, and practices to take into account the unique needs of different populations, including parents, infants and young children, youth, people with disabilities, people living with HIV/AIDS, survivors of domestic violence, and populations that are disproportionately represented among people experiencing homelessness. The most intensive interventions should be prioritized for those with the highest needs, as identified by the community.
  • Build capacity to train staff consistently, to implement trauma-informed approaches, and to protect the confidentiality and safety concerns of people experiencing homelessness, including people living with HIV/AIDS and individuals or families fleeing domestic violence.
  • Bring non-traditional partners and resources to the table as part of a broad and collaborative community effort that engages other public programs and community- and faith-based organizations in preventing and ending homelessness. While these programs are often not targeted to individuals and families experiencing homelessness, they may have resources that are critical for ensuring that any experience of homelessness in a community is brief and for meeting the longer-term service needs of people experiencing homelessness.