Interagency Council on Homelessness
Interagency Council on Homelessness
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Secretary
Eric K. Shinseki

Department of Veterans Affairs
Chairperson
Secretary Tom Vilsack
Department of Agriculture
Secretary Gary Locke
Department of Commerce
Secretary
Robert M. Gates

Department of Defense
Secretary Arne Duncan
Department of Education
Secretary
Dr. Steven Chu

Department of Energy
Secretary
Kathleen Sebelius

Department of Health and Human Services
Secretary
Janet Napolitano

Department of Homeland Security
Secretary
Shaun Donovan

Department of Housing and Urban Development
Secretary Ken Salazar
Department of Interior
Attorney General
Eric Holder

Department of Justice
Secretary Hilda Solis
Department of Labor
Commissioner
Michael J. Astrue

Social Security Administration
Secretary
Ray H. LaHood

Department of Transportation
Acting Chief
Executive Officer
Nicola O. Goren

Corporation for National and Community Service

Acting Administrator
Paul Prouty
General Services Administration

Director Peter Orszag
Office of Management and Budget
Postmaster General
John E. Potter

United States Postal Service
Director*
USA Freedom Corps
Executive Director
Joshua DuBois

White House Office of Faith-Based and Neighborhood Partnerships
Peter Dougherty
Acting
Executive Director
* denotes Affiliate Member

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Innovative Initiative

Category:

Homelessness Prevention/Discharge Planning
The Discharge Planning Protocols in Massachusetts

Background:

Bailing a Leaky Boat

For twenty years homeless programs across the country have experienced a common occurrence best characterized as bailing a "leaky boat." While they have actively and entrepreneurially moved homeless people out the back door of homeless programs into housing, stability, and jobs, the emptied beds have refilled immediately. For two decades this cyclical pattern has continued. Out the back door; in the front door.

The lack of policy attention to prevention of homelessness, especially as related to homeless individuals being discharged from systems - of care, health, substance abuse treatment, mental health, managed care, incarceration, youth detention, foster care, welfare, and military service - resulted in those discharged having no plan and no permanent destination.

Tourniquet on the Hemorrhaging

Such discharges lead to the streets and homeless programs. Without a tourniquet on the hemorrhaging, those discharged fill every empty bed vacated by someone leaving a homeless program and drive homeless systems into overflow.

Achievements of entrepreneurial homeless program staff in moving people beyond shelter were often obscured by the hemorrhaging through the front door. Without careful and corroborated data collection to quantify both the successes moving out the back door to housing and stability, and the failures of other systems resulting in a front door crowded with new homeless people, policy could not respond to the reality of the cycling and resources could not be appropriately invested and targeted.

Inappropriate Discharge and Zero Tolerance

In Massachusetts we* did gather the data at the front door of homeless programs. In doing so we knew which systems were discharging inappropriately into homelessness, releasing their "clients" with no place to go. We then began working with the state, both the Administration and individual departments and agencies,
to inform them of the research and data and to educate them regarding discharge planning strategies and protocols. Any discharge to homelessness was deemed "inappropriate."

Eventually, all state agencies developed a common definition of discharge planning and began efforts to reduce and eliminate discharges to homelessness.

Ultimately, agency after agency adopted our objective as their on-going mission - zero tolerance for discharge to homelessness.

Visit this Innovative Initiative

The links below will provide you with the full story of this Innovative Initiative. Prevention of homelessness, especially for those at risk of chronic homelessness, is the central theme of this replicable strategy.

We are indebted to the Massachusetts Housing and Shelter Alliance for the vision and implementation of this Innovative Initiative and to the National Healthcare for the Homeless Policy Council for support in disseminating those efforts.

  1. Introduction and Overview
    Overview of the work of the Massachusetts Housing and Shelter Alliance (MHSA) to document the connection between growing homelessness and discharge from public systems of care, to create resources to address the problem, and to develop a comprehensive strategy of homeless prevention that assures successful discharge to the community.
    1. Introduction and Overview

  2. Assessment Materials
    1. Introduction to Assessment Material
    2. Homeless Shelter Census and Overflow Data Initiative
    3. Impact of Homelessness and Supported Housing on Health Services and Shelter Utilization
    4. Health Care: Data from the Lives of Homeless People: Morbidity Review of 13 Homeless People who Died in Boston July 1998 - January 1999

  3. Collaboration with Local Stakeholders
    1. Introduction to Collaborating with Local Stakeholders
    2. Tools for Convening Conversations with Local Stakeholders

  4. Exemplary Policies and Practices
    1. Introduction to Exemplary Policies and Practices
    2. Exemplary Practices in Discharge Planning: Report and Recommendations of the Working Conference
    3. CMHS Cultural Competance Standards for Discharge Planning in Managed Care Mental Health Services
    4. HUD McKinney Act Special Project Certification Form for Discharge Planning
    5. Massachusetts Executive Office for Administration and Finance Policy Report: Moving Beyond Serving the Homeless to Preventing Homelessness
    6. Massachusetts Department of Mental Health Discharge Protocol

  5. Improving Outcomes
    1. Introduction to Improving Outcomes
    2. Optional Purchasing Specifications: Medicade Managed Care for Individuals who are Homeless
    3. Improving Behavioral Health Services and Discharge Planning for Homeless Individuals
    4. Discharge Planning Specifications for Requests for Responses
    5. Triple 8: the Road Home
    6. Medical Respite Services for Homeless People: Practical Models
    7. For People with Serious Mental Illness: Finding the Key to Successful Transition from Jail to the Community - An Explanation of Federal Medicade and Disability Program Rules


*Prior to being appointed Executive Director of the Interagency Council on Homelessness, Philip Mangano was the executive director of the Massachusetts Housing and Shelter Alliance.

 
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Last Updated:
April 25, 2003

The United States Interagency Council on Homelessness
409 Third Street SW | Suite 310 | Washington, D.C. 20024
Phone (202) 708-4663 | Fax (202) 708-1216