Management and Program Analyst (communications emphasis)
Location: This position is located in the immediate office of the U.S. Interagency Council On Homelessness (USICH) in Washington, DC.
Start Date/Duration: Immediate; Open until filled.
Key Roles for this position:
The incumbent provides direct support to Director-level staff across the Agency, Deputy Director and Executive Director. Incumbent has the necessary level of decision-making latitude in order to be effective in this position.
The incumbent will support both policy work as well as communications work across the Agency.
Major Duties and Responsibilities:
USICH seeks a Management Program Analyst (MPA) to support USICH communications, policy and programmatic activities.
The MPA will support strategic communications efforts to advance the implementation of Opening Doors: Federal Strategic Plan to Prevent and End Homelessness. This work will involve some combination of:
• Website management/maintenance;
• Managing social media technology and content;
• Webinar and other communications technology support;
• Serving as liaison with web design developers and vendors to ensure site functionality and usability;
• Website analytics monitoring and reporting;
• Writing and editing content to support communications and other Agency work;
• Supporting the full spectrum of work to support the Agency’s communications plan and strategies, and initiatives in support of the Agency’s larger strategic plans, both internal and at the Council level.
• Other special projects and duties, as assigned.
The MPA will be substantive contributor to USICH policy and programmatic efforts. In this capacity, the incumbent will:
• Undertake or participate in special projects, ongoing analyses, research and initiatives that have high priority for management. This may involve producing complex analyses and written reports, organizing and participating in special committees, workshops, or other gatherings.
• Administer, implement, coordinate, and/or oversee a variety of complex projects and/or processes.
• Represent USICH to Council Member agencies, and other stakeholders. Collaborate inside and outside of the Agency on a variety of work products, processes and projects.
• Manage data, databases and other informational systems to perform and support work. Report out in various capacities on the content of these informational systems.
• Responds to requests for information from stakeholders and from within the organization in regards to the work of the Agency.
• Manages the processes and content to support a variety of meetings, conferences, and other dialogues that support the work the Agency.
• Takes initiative to anticipate issues, resolve conflict among multiple priorities, and implement effective solutions to prevent problems that might impact timelines and deliverables.
• Monitor the progress of projects, programs and/or plans and makes adjustments as needed to ensure that project work is completed according to project guidelines and resources are managed to ensure successful project completion (e.g., budget, staff resources, timeline).
Factor Level Descriptions & Qualifications:
USICH is seeking candidates with both subject-matter expertise in homelessness and technical communications skills.
Successful applicants meet the following qualifications:
• Understanding of the Council’s mission, strategies, goals and objectives: familiarity with efforts on the implementation of Opening Doors: federal strategic plan to prevent and end homelessness; knowledge of public systems that serve people at risk of and experiencing homelessness; understanding of principles and implementation of practices that apply evidence based and innovative solutions (e.g. housing first model) to homelessness.
• Excellent analytical skills, project and process management skills, content/program analysis and summarization, meetings/events planning, excellent content/technical writing skills, participating on cross-functional teams, strong oral communication skills, ability to work well with a wide range/levels of people, good judgment, time-management, organization, multi-tasking, ability to work in a fast-paced environment and to respond appropriately to new developments.
• Self-directed and able to offer creative solutions. Ability to exercise professional judgment in carrying out assigned duties and responsibilities.
• The ability to work in teams and collaborate well with people both inside and outside of the agency.
• Ability to research and analyze data, and to prepare documents in preparation for meetings, conferences, and for other uses.
• Technology savvy with solid proficiency in database creation, manipulation and management. Knowledge of and specific experience using Excel, Outlook, Word, PowerPoint.
• Experience conducting fact finding interviews and presenting recommendations to management.
• Strong written communication skills that can be applied to develop policy, guidance, instructions, and reports of findings and recommendations, with little oversight.
• Experience composing original content for a variety of communications, both internal and external and developing talking points, memos, or other communications.
• Knowledge of the broad objectives of a national public affairs program. Excellent writing and editing skills, and skill in analyzing sensitive and/or complex information and developing written material to reach a variety of constituencies.
• Skill in managing a website via an in-house content management system, including an understanding of website functionality best practices. Adept at navigating web analytics tools, whose results drive continuous improvement in website capability.
Organizationally, the incumbent reports directly to a Director-level staff member. Work is evaluated to ensure that overall objectives have been met.
The work requires a minimum of physical exertion
Most of the work is performed in an office setting.
Minimum 5 years of directly related experience. Bachelor’s degree, minimum.
How to Apply:
Please email a cover letter which includes your availability, your resume and salary history to email@example.com.
Position duty station is Washington, DC.
USICH is an Equal Employment Opportunity employer.
You must be a U.S. citizen to be considered for this position.
This position requires a background check; must be able to successfully pass and maintain clearance.
All Federal employees are required by PL 104-134 to have Federal payments made by Direct Deposit.
Male applicants born after December 31, 1959, will be required to certify that they have registered with the Selective Service System, or are exempt from having to do under the Selective Service Law.
This is a federal government, excepted service (Schedule A) position, open to all candidates with our without prior federa government experience.
Position includes a 1 year probationary period in which incumbent can be terminated without case.
Relocation expenses are not authorized.
Full-time position with federal government benefits.
The Federal government offers a number of exceptional benefits to its employees including health benefits, life insurance, annual and sick leave, flexible spending accounts, long term care insurance, retirement and thrift savings plan, and family friendly flexibilities. To find out more click here http://www.usajobs.gov/EI/benefits.asp .
This position is exempt from the Fair Labor Standards Act.
This position is not in a bargaining unit.